Privacy Policy

This Privacy Policy, created by HappyCure, underlines our commitment to safeguarding your privacy and protecting your information when using the website www.HappyCure.in. The aim of this policy is to explain how we collect, use, and disclose information and the choices available to you concerning your data.

Any capitalized words used henceforth shall have the meaning accorded to them under this agreement. Further, all heading used herein are only for the purpose of arranging the various provisions of the agreement in any manner. Neither the user nor the creaters of this privacy policy may use the heading to interpret the provisions contained within it in any manner.

1. Definitions:

  1. We, Our, Us: Refers to the creators of this privacy policy.
  2. You, Your, Yourself, User: Refers to individuals, whether natural or legal, using the Website.
  3. Personal Information: Refers to any personally identifiable information collected from you.
  4. Third Parties: Refers to entities other than the User and the Website creators.

2. Information Collection:

We collect various types of information:
Personal data such as Name, Location, Password, Email ID, Mobile Number, etc. Tracking Information, including IP address, Device ID, and browsing behavior. This policy also applies to non-registered users and involves collecting and storing personal information provided by users. We use this data to provide services, communicate important information, improve customer service, comply with laws, and offer a personalized experience. Financial information provided for transactions is securely handled and stored for the duration of your Website usage. You have the right to access, rectify, limit the retention of, and object to the use and disclosure of your personally identifiable information.

3. Use of Your Information:

We use your information for:
Necessary communication and targeted marketing campaigns. Service improvement, developing new products/services, and analyzing user data. Internal record-keeping. We don’t sell your personal information and use tracking details to improve website performance and offer personalized content/advertising.

4. Information Collection Process:

We collect data for specified purposes, ensuring it’s done lawfully and with your consent. Data relevance, accuracy, and timeliness are maintained.

5. Cookies:

We use cookies for customization, authentication, and analytics. You can manage cookies via your browser settings, but this might affect full website functionality.

6. Google Analytics:

Google Analytics helps us analyze website usage. Your data is anonymized and used to enhance user experience. By using our site, you consent to Google processing your data.

7. External Links:

We aren’t responsible for external website content, privacy policies, or any resulting loss/damage.

8. Your Rights:

You have rights concerning your personal data, including access, correction, withdrawal of consent, objection to processing, and information about data transfers.

9. Confidentiality:

Your information is confidential and won’t be disclosed without consent, unless required by law. We don’t sell, share, or rent personal information.

10. Other Information Collectors:

We’re not responsible for third-party privacy policies and recommend reviewing them before disclosing personal information.

11. Disclosure of Your Information:

While we take measures to protect your information, we may disclose it when required by law or in case of investigations.

12. Profile Management:

You can review/change your information after registration, excluding Email ID. Old information might be retained for resolving disputes or enforcing terms.

13. Password Control:

You’re responsible for password confidentiality. Notify us immediately if your password is compromised.

14. Security:

We implement industry-standard security measures to protect data from unauthorized access or loss.

15. Severability:

Each part of this policy is independent. Nullifying one part won’t affect the rest.

16. Amendment:

This policy may change, and the latest version will apply.

17. Automated Decision Making:

We don’t use automated decision-making or profiling.

18. Consent Withdrawal, Data Download & Removal:

To withdraw consent, download, or delete your data, email support@HappyCure.in from your registered email address.

19. Contact Us:

For questions or concerns about this policy, contact us at support@HappyCure.in.

Terms & Conditions

1. General

www.HappyCure.in is owned and operated by HappyCure.

By proceeding beyond the home page or using any services, you acknowledge that you've read and agreed to these Terms of Service (Terms). These terms, along with the Privacy Policy and other policies on the Website, constitute a legally binding agreement between you and the Firm. This electronic record does not require physical or digital signatures and is governed by Indian laws.

2. Definitions

In these Terms:

  1. Content: Includes text, images, graphics, or any data available on the Website.
  2. Fee: Payment for services provided by the Website.
  3. Party/Parties: Refers to the User and the Firm individually or collectively.
  4. Terms/Conditions/Policy/T&C/Agreement: Refers to the entire Agreement and related policies.
  5. Third Party: Any person other than the User, the Firm, or the Website.
  6. We/Us/Our: Refers to the Firm.
  7. You/Your/User: Refers to anyone visiting, accessing, or using the Website's Services.

3. Service Overview

The Website is an e-commerce platform offering Users access to Ayurvedic De-Addiction Supplement.

4. Eligibility, Access, and Registration

Full access to the Website's Services requires registration. Users must provide details like name, gender, mobile number, email, address, etc. Registration is available only for individuals above 18 years of age, except for those legally incompetent to contract. Minors may use the Website through their legal guardians. Users are responsible for safeguarding their login credentials and may not share their account information or allow unauthorized access.

5. Charges and Payment

Browsing the Website is free, but Users must pay for any Services availed. The Website uses third-party payment gateways and is not responsible for these services. Payment details need to be accurate and up-to-date for billing purposes. Certain personal information may be stored for legal and verification purposes.

6. Privacy Policy

The Privacy Policy is available on the Website for your reference.

7. Third-Party Contents/ADS

The Website may display information and ads from third-party websites. The Website holds no responsibility for the authenticity or content of such third-party information.

8. User's Obligations

  1. Users should not infringe upon the Website's content or disrupt its functionality. They should refrain from uploading harmful files, interfering with security measures, or engaging in activities that violate laws or the rights of others.
  2. The User authorizes the Website to disclose their information to law enforcement or government officials when deemed necessary for investigation or legal purposes.

9. Suspension of User Access and Activity

The Website reserves the right to limit or suspend a User's access without notice or cause if the User breaches the Terms, provides incorrect information, poses a threat to others, or involves third parties against Website policies.

10. Communication

By using the Website, Users agree to receive calls, emails, SMSs, promotions, etc., from the Website or its affiliates/partners. The User's shared information will be governed by the Privacy Policy.

11. Data Storage and Security

The Website ensures data security through reasonable measures. For more details, refer to the Privacy Policy.

12. Term and Termination

These Terms apply as long as you use the Website. The Website reserves the right to terminate the agreement and suspend/cancel a User's account.

13. Intellectual Property

The Website holds trademarks and copyrights. Users may not use any intellectual property displayed on the Website without permission. Users must comply with intellectual property rights and understand that any infringement may lead to legal action.

14. Confidential Information

The Website agrees not to disclose a user's confidential information. Refer to the Privacy Policy for further details.

15. Disclaimer of Warranty

The Website provides services "as is" without warranties. Users use the Website at their own risk, and the Website holds no liability for damages or losses incurred.

16. Limitations of Liability

The Website is not liable for connectivity issues, user errors, communication delays, or failures in service functionality. Users are responsible for their actions, and the Website excludes liability for unforeseeable damages.

17. Indemnification

agree to indemnify the Website against losses or claims arising from their breach of these Terms or their use of the Website, including claims from third parties.

18. Governing Law

  • Arbitration: Disputes arising from these Terms shall be governed by Indian law and subject to arbitration under the Arbitration and Conciliation Act, 1996.
  • Applicable Law: All disputes shall be exclusively governed by the laws of the State of Karnataka, India. Any claims or disputes will be settled in courts located in Bengaluru, Karnataka.

19. Severability

Any provision found void or unenforceable will not affect the validity of other provisions within these Terms.

20. Contact Us

For inquiries about this Agreement or experiences with the Website, contact support@HappyCure.in.

Return Policy

At HappyCure, we have confidence in our products and offer a money-back guarantee if you're dissatisfied after using them. If you don't experience the health benefits from our herbal products as expected, you can return the unused, fully packaged, and saleable condition product.

Our herbal items are known for their effectiveness and have received positive feedback from satisfied customers who used them as directed.

Return Policy:

To be eligible for a return, the product must be unopened and in a saleable condition. For cash on delivery or online payments, freight and Delivery charges will be deducted.

Ensure to inform us about the return along with the reason by filling out the refund page. Additionally, you can access the support of a dietitian from the day of purchase until the return of the product.

Terms for Return Acceptance:

HappyCure accepts only unopened products. Products with broken seals, improper handling, damaged boxes, missing labels/instructions, or not in their original packaging won't be accepted for returns and will be sent back. Inflatables are not refundable or returnable. For further inquiries, contact our customer care.

Warranty Claim: To avail of the product warranty, the buyer must return the product to HappyCure. The shipping cost for returns is the buyer's responsibility. Damaged products due to improper packaging or shipment are not eligible for refund or return. Contact HappyCure immediately if the product is damaged upon delivery and follow the provided instructions.

Damaged or Incorrect Products: For damaged or incorrectly described items, contact customer care within 7 days of receipt. Share a video of the outer packaging and the issue. Defective/damaged products will be exchanged without additional shipping costs.

Order Cancellation: HappyCure reserves the right to cancel orders due to various reasons such as shipping limitations, product quantity inaccuracies, pricing errors, or issues identified by their credit and fraud avoidance department. Refunds will be issued for canceled orders.

Proof of Identification: HappyCure may request customer identification at the time of delivery. Failure to provide identification can result in order cancellation. Proof of identification is also required for online transactions involving gift items.

Please Note: HappyCure doesn't accept direct returns without a return number. Provide your full address when returning a product. Contact us for queries or suggestions. Shipping and handling charges are non-refundable.

Disclaimer

This Disclaimer governs the use of Our Website, www.HappyCure.in. and is an integral part of the Terms of Service. Your utilization of any of Our Services implies Your agreement to this Disclaimer. If You disagree with any part of this Disclaimer, refrain from using Our Website.

We function solely as an aggregator, providing a marketplace for various sellers to offer their products on Our Website. We do not engage in manufacturing any products. Hence, We disclaim responsibility for product quality and explicitly disclaim all warranties related to any and all products sold or distributed through the Website. As a User, You accept all risks and responsibilities, including any losses or damages to persons or property, arising from the use of any product purchased from the Website.

Please note that the actual colors and sizes of products ordered from the Website may differ. Variations occur because each computer monitor displays colors differently, and individuals perceive these colors distinctively. Although We endeavor to edit photos to represent samples as accurately as possible, the actual color may slightly differ from what You see on your monitor. We cannot guarantee that the color You see accurately depicts the true color of the product. Except where expressly permitted by the Terms of Service or other sections of this Disclaimer, You must not download or save any material from Our Website for commercial use; the use of Our Website is strictly for personal purposes only.

We retain the right to restrict access to specific areas or the entirety of Our Website at Our discretion. You must not attempt to bypass any access restriction measures. We also reserve the right to discontinue or modify any or all of Our Website Services at Our sole discretion without prior notice or explanation. Except where explicitly provided otherwise in this Disclaimer, You shall not be entitled to any compensation or payment upon the discontinuation or alteration of any Website Services.

Cancellation

You have the option to cancel an order after it has been placed. The ability to cancel is contingent upon the current status of your order. If your order has already been shipped, the cancellation process will take approximately 15 days. For orders that have not yet been shipped, the cancellation process will take about 7 days.

Please be aware that if you cancel a shipped order, shipping charges will be deducted from your refund. To initiate the cancellation of your order, kindly reach out to our customer care team at +91 7288097613.

Refund Policy

At HappyCure, we are confident in the quality of our products and offer a money-back guarantee if you are not satisfied after using them. If you feel that you haven't experienced the health benefits despite following the usage instructions, you may return the unused, fully packaged products in a saleable condition for a refund.

Our herbal products are known for their effectiveness, backed by positive customer feedback. Users who have followed the recommended usage have reported experiencing the health benefits. The refund process may take up to 45 working days once the refund request is approved. You will receive notification of the refund approval through email from our customer care team.

For assistance, please contact our customer care at +91 7288097163 or send a request via email to support@HappyCure.in.

Delivery / Shipping Policy

HappyCure ensures timely shipment of products upon payment confirmation, striving to deliver to customers nationwide promptly. Estimated delivery dates are provided to customers, with shipments dispatched accordingly. Any delays can be reported to HappyCure. Possible causes for delays include product importation, availability, brand code verification, or order discrepancies. All items are typically shipped within 2-3 business days, with an average delivery time of 15 days. The goal is to fulfill orders promptly and ensure customers receive their products within the specified timeframe. To ensure timely delivery, customers should provide complete billing details, accurate pin codes, and telephone numbers.

For successful delivery, it's necessary for someone to be available to receive and sign for the shipment. Additional shipping charges may apply if the recipient is absent during the initial delivery attempt. To avoid extra fees, it's recommended to notify security, reception, or neighbors about the expected delivery. Once an order is shipped, it cannot be rerouted to a different address. If needed, customers must cancel the order and place a new one, incurring shipping and handling charges for the initial order. Changes of address require the package to return to the warehouse for address verification and reshipment, incurring additional shipping fees to the new destination. HappyCure does not offer a pickup service; orders must be placed online.

Note: Due to varying screen resolutions of devices, the final product appearance may differ slightly from the images. HappyCure aims to provide accurate representations, ensuring that any design, color, or model differences do not impact the product's performance, efficiency, or accuracy.